eSignature app

11
Oct
2021
How can the Tourism Industry use Electronic Signatures?

How can the Tourism Industry use Electronic Signatures?

The tourism industry is the world’s largest employer with more than 260 million employees and has more than 1.2 billion travellers taking trips outside their own country. This sector contributes a huge part of the world’s GDP and is one of the fastest-growing lucrative industries.

The industry has its fair share of problems with lots of challenges like last-minute cancellations, surprise accommodation requests to people not showing up at all, along with a lot of paperwork for admission requests and guest records.

There is a great way to deal with these challenges with electronic signatures, which are now a common thing that is rapidly being incorporated in the tourism industry. In this business, you can use electronic signatures to make your life easier and your company more efficient.

Why electronic signature is the solution to Tourism industry woes?

The present form of tourism industry has several shortcomings in the way it works. It suffers from paper-based processes, which are time-consuming and can be error-prone too. Electronic signature solves all these issues by providing secure and instant digital transactions that do not need any paper for further processing or storing.

With a digital signature, you can:

  • Protect the integrity of your records from manipulation and tampering
  • Do away with all the paperwork that has been used for centuries
  • Create a seamless process – be it your travel bookings, hotel check-ins or even bill payments – just by pressing a button!

Once you have this excellent solution in place, it will benefit you and make life easier for millions of tourists across the globe.

How do electronic signatures simplify the guest check-in experience?

It is crucial to assist guests in spending less time on paperwork and enjoying services in the tourism industry. Electronic Signature apps help the sector in the following ways:

  • Guest check-in and checkout processes are accelerated as the guests can register themselves in just a few seconds and receive personalized itineraries for their entire stay.
  • Substitutes precise, appealing digital forms for paper forms shown on eSignature enabled devices to reduce errors and improve customer experience.
  • Retains the reassuringly familiar sign-in experience that many guests appreciate without depending on the inefficient and wasteful use of paper.
  • Allows fast cross- and up-selling by displaying new services and special offers on colour screens while not in signing mode.
  • It helps the guest avoid the hassle of carrying bulky pen and paper as they can sign their name digitally, which is then stored in the database for access at any time.

How the electronic signatures help the tourism industry?

  • Streamlines back-end activities & paperwork at the front desk through digitalization, reducing the hassles of storing paper documents.
  • Creates a good first impression on the customers by differentiating the premium experience and convenience in a competitive market.
  • It saves significant time on paperwork allowing your guests to enjoy a better experience by capturing details of your guest like identity, preferences & more.
  • The innovative technology provides a cost-effective solution to fraud, forgery or alteration of documents and signatures in the tourism industry.

Tourism Industry documents that can be signed using eSignature

  • Booking confirmations
  • Hotel check-ins & checkouts
  • Commercial hotel bookings
  • Expense reports
  • Audit reports
  • Time & attendance records
  • Travel policy
  • Consent forms
  • Employment contracts
  • Data entry
  • Cash settlements
  • Employee instructions

Tours & Travels Case Study

About the company

H&S Travels and Tours began operations in 2004. From humble beginnings, they’ve grown to deal with over 200 airlines worldwide, assisting customers in getting affordable aircraft tickets without any hassles or confusion. Additionally, they have a global presence, with offices in the United States, Canada, South Africa, and India.

Challenge

H&S Travels processes paperwork for passengers and tourists worldwide, with the majority based in the United States.Before implementing eSignatures, travellers were required to print, scan, and email the documentation to H&S Travels, which was confirmed only after receiving the countersigned documents on email.  Turnaround times were slow, and it wasn’t easy to track which traveller had signed and who had not.

Rather than tracking hundreds of separate contracts scattered across email inboxes, H&S Travels determined it was time to build a centralized hub for all the document signing needs.

Solution

These were the benefits enjoyed by H&S Travels after the implementation of eSignature solutions:

Significantly reduces turnaround times

H&S received positive feedback from their clients, who report that the signing process is now easier than ever as they received signed contracts back in as little as five to ten minutes.

A simple way to track the progress

The H&S eSignature dashboard enables them to see who has signed and who has not signed their documents. All data is easily understood and accessible in a single, convenient place.

Templates that save time

The company uses the functionality of the templates to load customer contracts rather than creating a new document each time. They save their agreement to the software, make minor adjustments for each new customer, and then send it off.

Hotels Case Study

About the company

Hotel 1926 is operated by Roosendaal Hotels, a modest hospitality firm with three facilities on the Mediterranean island, governed by Bortex group holdings. Following a big makeover a few years ago, Hotel 1926 now has a unique focus on eco-friendliness and sustainability woven into their entire business model.

Challenge

Throughout its year-long hiatus, the hotel was completely renovated with an emphasis on modernity & sustainability. It took significant efforts for being environmentally friendly: paperless brochures, hotel information printouts, tablets in every room, and PIN admission for guest rooms rather than plastic key cards.

Before exploring eSignatures, Hotel 1926 signed most contractor agreements & corporate partnership agreements during in-person meetings. The hotel employed local contractors to assist them in managing other properties on the island. Inviting them in was another cumbersome step that hampered the process.

However, delays frequently happen when parties desire additional time to analyze a contract before signing on the spot. As they were already going paperless by digitizing brochures and other assets, it seemed sensible to do the same with the physical documents of hotels 1926.

Solution

Streamlined workflows for signing

Rather than requiring partners, contractors, and guests to sign documents immediately upon receipt, Hotel 1926 staff can notify the signees. This way, nobody feels rushed or pressured. Their signature is requested over email, which allows them ample time to review the documents. Once they’re finished, they can quickly sign and return it.

Enhancements to customer service

Hotel 1926 appreciated the ability to get digital signatures on credit card authorization documents. It is far more convenient to offer a digital signature than to print the document, sign it, and email a scanned copy. It is incredibly suitable for those who do not have access to a printer at home.

Templates that save time

Before implementing electronic signatures, Hotel 1926 painstakingly changed the company’s name whenever they drafted a new contract or agreement, then spent time manually entering dates, terms, and other information. They breezed through this phase with templates, as all their standard fields are recorded in the appropriate locations.

Conclusion

The tourism industry has tremendous potential to grow in the future, but it is difficult to achieve it without the help of technology. The main concern of travellers is to have a hassle-free travel experience. They want the complete travel management to be done online. That is why the tourism industry is moving towards digitization. Digital signatures have made it easier for travellers to plan their trips with ease.

Register free to use the eSignature application and learn more about how electronic signatures can help the tourism industry reach new heights.

Posted by Lunar Pen in eSignaure Law, 0 comments
10
Apr
2021
Top Business Challenges Solved by E Signature

Top Business Challenges Solved by E Signature

Creating, signing and organizing physical documents are a never-ending task. All of us have been through the time-consuming process of mailing and retrieving hard copies of vital documents such as applications and contracts that include your actual handwriting signature. If copying, mailing, and using multiple paper sheets with separate copies weren’t bad enough for the world and the environment, imagine what would be. In that case, the business is also extremely risky and vulnerable in terms of the authenticity of those signatures.

Since the conventional contract signing process is both time-consuming and expensive for the firms and the customers, Electronic signatures, which substitute traditional signatures on paper, are being proposed or adopted by a growing number of businesses.

An electronic signature solution has the power to change the way you conduct business and pave the way for improved profit and creativity.

Discover these top business challenges that you can solve with esignatures.

These days’ people are unwilling to wait even for a minute to get things done. They instantly want results in their hands after making payment for the business solution. Modern business practices help deliver quality products on time securely without compromising on the customer experience.

Here are the expectations from modern business practices:

–         Speed

–         Security

–         Authenticity

–         Easy usage

–         Reduces the process steps

–         Provides a competitive advantage

–         Eliminates physical presence of a person

eSignatures complement modern business practices in a big way as they are easy to integrate seamlessly into organizations’ existing business processes. You don’t need to dust off your printer cum fax machine to copy and scan the documents or send someone around the town to sign a stack of papers.

Say goodbye to all the manual delays and errors in creating, editing, authenticating, and signing the documents. By using eSignature apps, businesses can complete their contract deals quickly and safely by going online.

  • Document Traceability:

You get a call from the top company management to find out the details of a particular document. Finding that one document in a pile of thousands of documents is an arduous task and a sheer wastage of employee productivity, potential, and business hours.

What if you could find the required documents in a matter of a few seconds without involving your employee?

eSignature helps you trace and ensures transparency, reliability, and evidential validity of your paperless records deposited in secure cloud repositories without having to sweat or divert your attention away from your primary task.

Choosing the correct electronic or digital signature solution means that you and your clients can email, accept, and monitor documents by notifying them when the recipient opens and signs the documents. As a result, both parties will go ahead with the business deal’s execution in no time.

  • Enhance Security:

Using electronic signatures removes the need to chase piles of paper and ensures enhanced security for the signed documents as one of the critical elements of using esignature is the ability to prove the signing party’s identity. You cannot use an electronic signature app without verifying your identity. In the case of a contract or agreement, it also shows that both parties agree by the esigned contract.

The eSignature app lets you keep track of the identity of the person accessing & reading the document and instantly notifying whenever the verified receiver signs it. This additional oversight is essential for the protection of personal information.

Electronic signatures use a digital storage solution backed by data encryption mechanisms, user authentication, and secure repositories to hold contracts which are a better option than storing them in a filing cabinet. It prevents the stored document from getting stolen, copied, getting tampered or damaged due to mishandling.

How can businesses use electronic signature apps more securely?

Businesses can use the e-signature network to deliver documents to various clients for signing. One must assign the document a name on an electronic signature app, upload it, and add signer information. However, before sending the contract to the recipient, you must use text boxes to indicate places on the document that the client must sign with either initials or signatures.

To sign online documents, the customer can use a smartphone or other signature recording devices or apps. When your client has finished signing and clicks the Finish button, the sender gets a message stating that their client has completed the paper signing process.

  • Status of the documents

Now you don’t have to waste time in follow-ups with the customer for knowing the document clearance status. The dilemma stage to speak, call, remind, communicate, schedule or reschedule a meeting with the customer for signing the document is over.

Using an electronic signature or a digital signature, you quickly track if the client or the customer has signed the document or is still pending.

The document status monitoring feature is helpful for business users who have hectic schedules. Furthermore, you can check where each document is in the signature process at any moment.

signature proces

  • Improving speed:

The manual process of gathering signatures is a daunting task. You must run from door to door to meet the clients and seek their appointment for signing the documents. Sometimes you may even have to waste an entire day waiting for the client. It affects employee productivity in a big way as other prioritized tasks take a backseat.

On the other hand, an electronic signature solution helps you to circumvent the inefficient download-print-sign-scan-email loop. Without ever leaving the submission, you can receive the signature in seconds and the paperwork returned to the requester. Consequently, the turnaround period shortens.

  • Customer Experience

96% of customers say customer service is vital in their choice of loyalty to a brand.

Companies that excel at customer service have 1.5 times more committed staff than less customer-focused companies. Employee participation improves by 20% on average in businesses that enhance their consumer service.

90% of CEOs agree the customer has the most significant effect on their company.

How electronic signatures improve customer experience?

eSignature allows you to:

Simplify the purchasing process:

The consumer signs the contract using electronic signatures as soon as they agree on your product or service, without any delays or waiting.

Customer loyalty skyrockets when they save hefty travel costs and do not have to fly to sign a contract, mail signed documents back, or print and scan a signed document to deliver by email.

They can log in to the esignature app in seconds from any computer or portable device online and complete the contract without being physically present.

Modernize the purchasing process:

You meet customers’ digital needs by using electronic signature solutions. Customers have become accustomed to the speed, convenience & safety of digital transactions.

You won’t have to go through any more time-consuming paper procedures for electronic signatures as all formalities are completed electronically in just a few minutes. It projects a new and forward-thinking vision of a business that values its customers’ time.

Conclusion

Electronic signatures are gradually bringing much-needed changes in business processes around the world. They have made daily interactions between businesses, individuals, and public organizations much easier.

It’s no wonder that esignatures are becoming an important part of the digital transformation strategy valuing business collaboration. To achieve a competitive advantage, it is necessary to implement an effective digital transition strategy. However, without an eSignature platform, no digital transformation strategy is complete. The advantages of esignatures include increased productivity and lower costs along with enhanced user experience.

Begin your digital transformation journey by implementing eSignatures today.

Frequently Asked Questions

What are the benefits of electronic signature?

You would be glad to know about these astounding benefits of electronic signatures:

  • Enhanced security for day to day business operations
  • Very easy to use and takes less time to implement
  • Paperless workflow means no need to print-sign-scan
  • Get access to centralized document storage
  • Better workflow tracking with esignature apps
  • Increase collaboration and get projects moving
  • Lower transaction costs due to fewer chances of human errors

Is electronic signature acceptable in businesses?

Electronic signatures, like handwritten paper and pen signatures, are legally recognized, registered, and accepted by companies all over the world. The audit trail, which is linked to the electronic signature, makes it more appropriate in the event of a legal dispute and provide a detailed record of the usage of electronic signature in the documents.

Can a company sign electronically?

Yes, a company can sign a document electronically through an appointed and approved representative.

What documents cannot be signed electronically?

You cannot sign these documents electronically:

  • Wills, Deeds, and Leases
  • Papers for adoption
  • Divorce documents
  • Orders of the Court
  • Notices of termination of work (leases, utility, etc.)
  • Repossession notifications
  • Foreclosure notice
  • An eviction notice
  • Notices of product recalls

How do I verify an electronic signature?

When you get a signed document, you may want to verify the signer and the signed material by validating the signatures.

Authenticity checking confirms that the signer’s certificate and its parent certificates are available in the valuator’s trusted identities list.

Document integrity verification confirms that the signed material has not changed since it was signed. If the content of the document changes, document integrity review confirms if the content changed in a way permitted by the signer.

Posted by Lunar Pen in eSignaure Law, 0 comments